- Karin Slaughter (Atlanta, Georgia, USA)
Running Word 2011 on a Macbook Air, I watched a 400+ page document turn
completely into asterisks. Every single character. *********** I tried
to undo typing with no luck (sometimes a word would show up, sometimes a
sentence, but always the asterisks and never my entire document). I
tried to copy and paste into a new document so I could reformat. I
tried to autorecover--the entire Word 2011 autorecovery file was empty,
though I've been using the update since it came out. I tried to use the
auto back-up file from my desktop (for some reason, it only had data
saved from two months ago). I called customer support (1-800
Microsoft), was disconnected twice, and finally emailed the pasted file
to a woman who told me that the file was corrupted, that she had never
heard of this happening before, and then she proceeded to lecture me
about saving. When I told her that I hit save every five or ten
minutes, back up to ME (cloud) twice a day, and that the data lost went
back about an hour, she said maybe I should burn a disk as often as I
can. And then I killed her. (Okay, I didn't kill her, but when I told
her to have a good day, I didn't mean it BECAUSE I KNEW IT WAS NIGHT
TIME IN INDIA WHEN I CALLED)
Click To See The Price => Price
Click To See Where To Buy => Where to Buy ?
I am not normally the type to write product reviews, but I really
felt compelled to warn others about this problem. I am back to my old
Word program now. I don't trust 2011 not to crap out on me. This is
absolutely the most frustrating and annoying thing that Microsoft has
ever done to me. And that is saying a lot.
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